1.Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, phone number, and password when you register, or profile data imported from Google Sign-In.
• Property and Property Data: Details you provide when posting a property: location, photos, pricing, property type, and contact information.
• Communication Data: Messages sent between users and enquiries submitted to property owners.
• Usage Data: Pages visited, search queries, filters applied, properties saved, and device/browser information collected automatically.
• Location Data: General location inferred from your IP address, or precise location if you permit map-based search features.
• Payment Information: Fees are processed via third-party providers. We do not store full card details on our servers.

2.How We Use Your Information

We use your information to:

• Create and manage your account and profile.
• Display property properties relevant to your searches.
• Facilitate communication between property seekers and owners.
• Process payments for subscriptions or premium property services.
• Send transactional emails, verification codes, and account notifications.
• Improve the platform through usage analytics and performance monitoring.
• Detect and prevent fraud, abuse, or Terms of Service violations.
• Comply with applicable Nigerian laws and regulatory obligations.

3.Sharing Your Information

We do not sell your personal data. We may share it in these circumstances:

• With other users: Your name, phone number, and property details are visible to users who contact you or view your property, which is necessary for the platform to function.
• With service providers: We use trusted third parties for authentication (Google), cloud storage (Cloudflare R2), mapping (Mapbox), and payment processing. All are bound by data protection obligations.
• For legal compliance: We may disclose information if required by law, court order, or to protect the rights and safety of Phlat or its users.
• Business transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the successor entity.

4.Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyse usage patterns. By using Phlat, you consent to our use of cookies. You may control cookies through your browser settings, though disabling them may affect platform functionality.

5.Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within a reasonable period, except where retention is required by law or for legitimate business purposes such as dispute resolution or fraud prevention.

6.Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure and we cannot guarantee absolute security.

7.Your Rights

Under the Nigeria Data Protection Act (NDPA), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal obligations.
• Object to or restrict certain processing of your data.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at hello@phlat.ng.

8.Third-Party Links

Our platform may link to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies independently.

9.Children's Privacy

Phlat is not intended for persons under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their data, contact us immediately and we will remove it.

10.Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the platform. Continued use after changes take effect constitutes acceptance of the revised policy.

11.Contact Us

For questions, concerns, or complaints about this Privacy Policy: